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SecureWebManager Privacy Policy


This privacy policy describes how SecureWebManager, LLC, ("SecureWebManager") treats the personally identifiable information that is collected about you by SecureWebManager when you visit www.securewebmanager.com. If you have any questions or concerns about these privacy guidelines, please send an email to: info@securewebmanager.com.

SecureWebManager LLC is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.securewebmanager.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact F. Kovaleski at SecureWebManager, LLC, 8888 Keystone Crossing Boulevard, Suite 1300, Indianapolis, IN 46240. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.

The TRUSTe program only covers information that is collected through this Web site, and does not cover information that may be collected through any software downloaded from this Web site.

SecureWebManager regards your online privacy as an important and serious matter. We have created this privacy statement in order to demonstrate our commitment to this issue. All policies below apply to SecureWebManager.com, which is owned by SecureWebManager, LLC.

SecureWebManager may change this policy from time to time at its discretion. See “Changes In Our Privacy Policy” below for more information. Your continued use of our sites indicates your consent to the then-current version of this privacy policy.

REGISTRATION:
SecureWebManager requires registration for certain features on SecureWebManager.com. A working email address is collected in order for you to obtain: email Registration Confirmation, email Alerts (security issues and service updates) and email Newsletters. You can unsubscribe from those features using instructions in each, email. See “Choice/Opt-out” below.

SUBSCRIPTION SERVICE:
When you subscribe to any SecureWebManager service, you will be asked to provide information such as your mailing address, email address, name, phone number, and credit card or other payment method. This information may be collected by third party service providers with whom SecureWebManager contracts to host the web site or to fulfill requests for services; in that event, SecureWebManager asks such service providers to make the personal information available only to SecureWebManager for SecureWebManager to use in accordance with the terms of this policy and not to use the information for any other purpose including their own marketing.

SecureWebManager uses this information to provide you with the service you request. We may also use this information to contact you with offerings of other products and services from SecureWebManager and our business partners that we think may be of interest to you. You can unsubscribe from these products and service offerings using instructions included in each letter or email. All marketing correspondence will be sent by SecureWebManager, even for the product and service offerings of trusted business partners.

ORDER FORMS:
Our web sites use order forms when customers purchase services from us. We collect contact information (like their email address) and financial information (like their account or credit card numbers) via those order forms. Contact information from the order form is used to get in touch with you when necessary. We may contact you, for example, to solve problems with the payment transaction or credit processing. If you purchase premium service from SecureWebManager, we may contact you regarding missing account or billing information or the like. You may not opt-out of receiving these service related emails. Financial information will be collected to bill you for services. Contact information (such as name, email, and address) and financial information (such as credit card number) from order forms are kept private and are used for no other purpose than what is indicated in this paragraph. We may, however, share that information with trusted third parties to the extent necessary to process and fulfill your order using the payment method you request, and to provide you with the product or service you have requested. These third party service providers are prohibited from using this information for any other purpose including their own marketing.

TESTIMONIALS:
We receive permission to post testimonials prior to posting to our Web site.

EMAIL A FRIEND:
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. SecureWebManager stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

LOG FILES:
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

COOKIES:
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. For more information on cookies, please visit http://www.microsoft.com/info/cookies.mspx.

This privacy statement covers the use of cookies by www.securewebmanager.com only and does not cover the use of cookies by any third party.

COMMUNICATIONS FROM THE SITE:

Confirmation Email
When you register with our site we will send you a confirmation email. You may not opt-out of receiving this service related email.

Special Offers and Updates
We will occasionally send you information on related products, services, special deals, and promotions provided by SecureWebManager and our trusted business partners. SecureWebManager will send you this correspondence for both SecureWebManager products and services and those of our trusted business partners.

Out of respect for your privacy, we present the option not to receive these types of communications you can unsubscribe from these products and service offerings using instructions included in each letter or email.

Newsletters
As part of SecureWebManager’s services, you will receive periodic SecureWebManager Newsletters which focus on the security, personal privacy and identity theft subject matter. Out of respect for your privacy, you can unsubscribe from the SecureWebManager Newsletter by using instructions included in each Newsletter.

CUSTOMER SERVICE:
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. You may not opt-out of these service related emails.

THIRD PARTY HYPERLINKS:
The SecureWebManager site has pre-defined links with other companies and user-defined links to other web sites. If you choose to visit and/or use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information. Some of this information may be shared with us on an individual or aggregated basis. For instance, if you were to visit one of these websites and purchase services from these websites, we may receive information listing that you had purchased a product or service from these websites. However, we will keep any individually identifiable information private unless otherwise stated at the location where the information is requested. Please be aware that SecureWebManager is not responsible for the privacy practices or the content of other Web sites, even if our name or logo may appear on those sites. Third-party web sites will appear in a new window when accessed through a link on our site, and in that new window you are actually on another web site. In most cases, any third-party web page is branded with the name of the third-party site owner or maintainer. We encourage you to be aware when you leave our site and read the Privacy Statements of each and every Web site that you visit, as the privacy policies of those sites will usually differ from ours. Our privacy policy applies solely to SecureWebManager and the SecureWebManager site.

SECURITY:
Although no system can be guaranteed to be completely secure, SecureWebManager endeavors to make our web sites safe. Industry standard Security measures (both physical and technology based) are in place and designed to protect against the loss, misuse and alteration of the information under our control. These include, but are not limited to, the use of firewalls, data encryption, multi-factor access authentication, and other physical and logical security measures.

Any financial or personal information provided by users is sent via a secure link and is encrypted during transit for user protection. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). You can confirm this by noting HTTPS:// in the URL location bar in your browser and by performing a properties check of the web pages with sensitive information and noting that a valid security certificate is in place.

If you have any questions about security on our Web site, you can send email us at info@securewebmanager.com.

ILLEGAL ACTIVITY AND LEGAL DISCLAIMER:
SecureWebManager may be asked by law enforcement or judicial authorities to provide personally identifiable information to appropriate governmental authorities. We will disclose personally identifiable information upon receipt of a court order, subpoena, or at our discretion in order to cooperate with a law enforcement investigation, without prior notice to you. SecureWebManager reserves the right to share personal identifiable information to cooperate with law enforcement agencies to aid in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.

SHARING INFORMATION:
In addition to the other situations described in this policy, and notwithstanding anything herein to the contrary, SecureWebManager may also share or disclose personally identifiable information about you to other companies or individuals when we utilize third party service providers to provide products, services or functions on our behalf (such as sending Emails, processing credit card transactions, fulfilling subscriptions or performing statistical analysis about site usage), and ask these service providers to agree to maintain the confidentiality of your personally identifiable information and not to use your personally identifiable information for any reason except to carry out the purpose(s) for which we hire them. These service providers may not use your information for their own marketing purposes.

CHOICE/OPT-OUT:
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference by responding to info@securewebmanager.com as instructed in the product/service confirmation email.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@securewebmanager.com, or you may write us at SecureWebManager, LLC, 8888 Keystone Crossing Boulevard, Suite 1300, Indianapolis, IN 46240 to opt-out.

CHILDREN UNDER 13:
SecureWebManager will not knowingly collect personally identifiable information from anyone under the age of 13. If you are under 13, you should not use any function or service of our site that allows you to provide any personally identifiable information.

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION:
If your personally identifiable information changes, you may correct or update, delete or deactivate it by making the changes to your “my profile” section on your securewebmanager.com home page. If you no longer desire our service, you may deactivate it by emailing our Customer Support at support@securewebmanager.com or by contacting us by postal mail at SecureWebManager, LLC, 8888 Keystone Crossing Boulevard, Suite 1300, Indianapolis, IN 46240.

CHANGES IN OUR PRIVACY POLICY:
If we decide to change our privacy policy, we will post those changes to this privacy statement, by prominent notice on the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a prominent notice on our home page.

FEEDBACK FORM:
SecureWebManager has feedback functionality on our site that allows you to submit comments, suggestions, bugs found or any other information. SecureWebManager asks for your name and email address in order to follow up with you or thank you for a suggestion. It is not our policy to use this information for other purposes. We do keep this information so that we can track whether problems or issues recur.

QUESTIONS OR CONCERNS:
If you have questions or concerns, regarding this privacy policy, you can contact us at: info@securewebmanager.com.

SecureWebManager, LLC
8888 Keystone Crossing Boulevard
Suite 1300
Indianapolis, IN 46240

Last Updated: September 27, 2007

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